Our beads are created following the traditional lampworking technique, either by us in our shop or by other esteemed artisans in Venice. Each of our jewels are assembled entirely by us using nickel-free jewelry components and other small beads.
In addition to the legal guarantee, by registering to our website you'll get a lifetime warranty for defects and accidental breakage.
To benefit from the warranty it will be necessary to send an email to email@example.com to receive information regarding where to ship the jewel in need of repair and to reach an agreement about the appropriate solution to solve the problem. If it's been a long time since making the purchase, it might be impossible to find the very same beads, jewelry components or other small beads previously used, but we will do our best to return you the item as close to the original as possible.
The delivery charges necessary to ship us the jewel will be borne by the client, however the costs to return the goods to you are on our charge, and the cheapest shipping arrangement will be chosen.