Terms and Conditions

Access to sales through the website www.mianivenetianjewelry.com owned by the company Miani Nicola implies full acceptance of the following conditions:  

Clause 1 – Company

The company Miani Nicola is the Services holder, and its head office is based in Venezia, Cannaregio, Salizada San Canzian 5577; any communication relating the Services shall be sent by e-mail: info@mianivenetianjewelry.com.

Clause 2 – General provisions

These Terms and conditions set out the parties’ rights and obligations for the purposes of the sale of products through www.mianivenetianjewelry.com website (hereinafter “the Website”).

By ordering on the Website the Member declares that s/he is of age, and that s/he is considered a consumer as per art. 3 of the Italian Legislative Decree n. 206/2005 (hereinafter “Consumer Code”) and that s/he is the owner of the email address communicated to www.mianivenetianjewelry.com. The Member hereby acknowledges that s/he has read and accepted the relevant rights and obligations. Any order placed on the Website is governed by these conditions.

Clause 3 – Terminology

All of the provided services of sale offered by www.mianivenetianjewelry.com on its Website are hereinafter referred to as “The www.mianivenetianjewelry.com Services” or “the Services “. The Services are available in the whole world and offered in Italian and English.

Each physical person or legal entity, legally of age and wishing to be eligible for the www.mianivenetianjewelry.com Services and capable of fulfilling these Terms and Conditions, shall hereinafter be referred to as a “Member”. Each acquisition of a product made by a Member on the Website under the conditions stated in these Terms and Conditions shall hereinafter be referred to as “the Order”.

Clause 4 – Access and registration

Access to the Services is possible via registration to the Website.

Clause 5 – Placing an Order and pricing information

5.1. Members may place Orders at our Website www.mianivenetianjewelry.com

5.2. By clicking the “Proceed to Paypal” button during the Order process, and after checking the contents of the Order in his/her “Cart” and, where applicable, amending them, the Member hereby states that s/he fully and unreservedly accepts all of these Terms and Conditions.
After confirming the contents of his/her Order, the Member must make final confirmation by means of payment. The Order will only become final once the Order has been accepted by the suppliers and the corresponding payment has been made. www.mianivenetianjewelry.com will always confirm both Orders received from each Member and then their shipment, by e-mail.

5.3. The tax-inclusive price for each product is shown on the corresponding product sheet. Members will be informed of the shipping costs for their Orders prior to final confirmation. Furthermore, once the Order has been confirmed, the prices and costs including VAT (for EU countries) will remain accessible in the “My Account / My Orders” section of the Website.

5.4. Any failure by the Member to adhere to the obligations entered under the terms of these Terms and Conditions, and in particular relating to any incident involving the payment of the price of an Order, may lead to suspension of access to the mianivenetianjewelry.com Service, or even the closing of the Member’s account according to the degree of seriousness of the action in question, without prejudice to any damages which mianivenetianjewelry.com might seek. As a result, mianivenetianjewelry.com reserves the right to refuse any Order from a Member with whom there is any such dispute.

Clause 6 – Conformity of products

6.1. mianivenetianjewelry.com will make every effort to ensure that descriptions and photographs of provided products on the Website are as accurate as possible. However, due to the digital method used to display the products on the Internet, it is possible that the Member’s perception of the photographs of a product may not exactly match the product itself.

6.2. In the event of non-conformity or defect of any product delivered to the Member, the latter may ask mianivenetianjewelry.com to refund the price of the product ordered within fourteen (14) days from the request made by the Member.

6.3. In any case, these provisions do not deprive the Member of his or her right to cancel, as governed by Clause 8 of these Terms and Conditions.

Clause 7 – Availability of products and services

If a product is totally or partially unavailable after the Order is made, the Member shall be informed by e-mail about the delivery of a partial Order or the cancellation of his or her Order. If the product is not available the Member then has the right to ask www.mianivenetianjewelry.com to refund the price of the product ordered within thirty (30) days from his or her request.

Clause 8 – Cancellations

8.1. Scope

Apart from the exceptions stated below, all products sold are subject to the Cancellations clause. The Member has the right to cancel any Order placed on the Website within fourteen (14) working days from the delivery date of his/her Order, according to Consumer Code.

The aforesaid cancellation right does not apply with regard to certain products listed in art. 55 of the Consumer’s Code. The Consumer’s Code also states that, unless a different agreement has been made between the parties, the cancellation right does not apply with regard to goods which were made according to the consumers’ requirements or which were obviously customized, or which cannot be returned because of their nature.

In any case Members will be told about the products involved during the course of the sale.

8.2. Terms

Prior to returning a product and cancelling the Order, the Member must state his or her intention writing an email to info@mianivenetianjewelry.com. This right may be exercised by sending the product back to the address indicated by mianivenetianjewelry.com within fourteen (14) working days from receipt of the product.

The Member will receive a refund within thirty (30) days from mianivenetianjewelry.com reception of the application to exercise the right to cancel made by the Member, provided that the product has been sent back following the procedure under art. 9.

Member is liable for any cost and risks involved in returning the product in case of delivery outside Italian territory.

The return of products will lead to refund of the price of the purchased product(s), including any delivery costs, except those relating to return.

Clause 9 – Member’s procedures for returning a product

In order to be fully eligible for the conditions of Clause 6 “Conformity” and those of Clause 8 “Right to Cancel”, the Member must return the product to the address indicated by mianivenetianjewelry.com, within fourteen (14) working days from the delivery date of his/her Order, subject to have informed mianivenetianjewelry.com by sending an email to info@mianivenetianjewelry.com and have received an answer.

The product shall be returned:

  • properly protected, with its original packaging, in perfect condition for the purposes of resale (not damaged or soiled) together with any accessories;
  • the product must not clearly have been subject to lasting use (longer than a few minutes), in other words the product must not show marks of extended use beyond the time required to test it and must be in a condition allowing it to be resold.

Clause 10 – Payment

Purchases must be paid the same day of the Order via Paypal. If the Member wants to pay with a credit/debit card, he can do so through the Paypal procedure, suitable to ensure the confidentiality of the data provided by the users. For more information and additional Legal Agreements please refer to www.paypal.com
The order shall be deemed to be effective after receivement of the payment.

Members should save and print the payment document if they wish to have a copy of the transaction details.

Clause 11 – Security

The www.mianivenetianjewelry.com Website has one of the most efficient current site security systems. Not only does it use SSL (Secure Socket Layer) encryption, it also never has access to any confidential information about the means of payment. Indeed, only Paypal, our banking partner, has access to confidential information (card number, validity date) and can not be accessed by any other third party.

Clause 12 – Delivery

12.1. Place of delivery

The products will be sent to the delivery address which the Member gives during the Order process. The contribution towards logistical preparation and shipping costs is inclusive of all taxes (excluding duty and local taxes). Notice of all deliveries is given by email. The products shall be accompanied by a document summarising the content of the package.

mianivenetianjewelry.com ships packages to anywhere in the world. The Member shall choose the place of delivery. If nobody is at the address given by the Member when the delivery is made, a notice of attempted delivery is usually put through the letterbox. A second and a third attempt of delivery will be made. It will then be up to the Member to contact the courier to agree upon a new delivery date; it is also possible to collect the package from the courier ’s nearest depot within five (5) days from the leaving of this final notice. Once the times stated above have elapsed, the package will be sent back to the supplier. The Customer Services department will then contact the Member for a possible reshipment and, if there is no answer from the Member within a reasonable period of time, will hold the package and the Member will have no more right to ask for refund.

12.2. Delivery time

The maximum delivery time is thirty (30) working days from the date when the Order is made, unless stated otherwise to the Member prior to the placing of the Order and prior to the final confirmation thereof. In this case, mianivenetianjewelry.com will give the Member an estimated range of delivery dates.

12.3. Delays in delivery

In case of delay the Member may contact the www.mianivenetianjewelry.com Customer Services department at info@mianivenetianjewelry.com.

The Member has the right to cancel his/her Order if it is not delivered no later than thirty (30) working days after the delivery date stated by www.mianivenetianjewelry.com, unless this delay in delivery is due to a case of force majeure.
www.mianivenetianjewelry.com will ask its bank to refund the Member within ten (10) working days following his or her request to cancel.

12.4. Successful Delivery

Each delivery is deemed to have been made once the product has been handed over to the Member, including when this is done by the courier.

Without prejudice to the period of time available to the Member for the purposes of his right to cancel as set out in Clause 8 above, it is the Member’s responsibility to check shipments upon arrival and to make any reservations and claims which might appear to be justified, or even to refuse the package, if it is likely to have been opened or if it shows clear traces of damage. The aforesaid reservations and claims must be indicated in the transportation document and communicate to www.mianivenetianjewelry.com at info@mianivenetianjewelry.com within 24 hours from receipt of the package. The Customer Care will conduct appropriate searches.

12.5. Information regarding delivery methods

The package will be sent on to its destination by a courier chosen by mianivenetianjewelry.com.

The Member is informed of the package’s departure through an email summarizing the products shipped and the package tracking code, which can be used to monitor the shipment by accessing the website of the indicated courier.

Lost package

  • In the event the Member does not receive any Information about his/her Order, the latter shall inform the Customer Care that will then begin an enquiry together with the courier.
  • If the package is found it will then be sent to the Member: the receipt procedure then follows its normal course (delivery of the package or notice of attempted delivery).
  • If the package is declared to be lost, mianivenetianjewelry.com then notifies the Member and immediately proceeds to the formalities for refunding the Order for the lost package (products and delivery charges).

Clause 13 – Guarantees

13.1. Legal guarantee

In the event of delivery of a non-conforming product or of a product which reveals a hidden defect (Clause 6), depending on the choice made by the Member, mianivenetianjewelry.com undertakes either to credit the Member for the price of the product or to exchange the Member’s product for an identical product, subject to stock and availability.
For any request of this type, the Member must then contact mianivenetianjewelry.com at info@mianivenetianjewelry.com. These provisions do not affect the right to cancel as set out in Clause 8 above.

13.2. Exclusion from guarantees

Any products which have been altered, repaired, incorporated or added by the Member or any other person who has not been authorized by the supplier of the aforesaid product are excluded from the guarantee. The guarantee will not cover any obvious defects not immediately declared as the Member receives the product.

Clause 14 – Intellectual Property Rights

The content of the Website (including logos, trademarks, pictures, etc.) is protected by copyright. The elements present in the website are subject to modification without prior notice and are made available without warranty. The content of the Website shall not be copied, reproduced, published, downloaded, distributed in any way. The registration is allowed only on a unique computer for private use and for not commercial uses; copyright shall be mentioned. The alteration or the use of the Website content for different purposes shall constitute a breach of www.mianivenetianjewelry.com’s copyright. In particular, it is forbidden to use such contents on other websites or on the internet. Simple links to www.mianivenetianjewelry.com home page are authorized.

It is forbidden:

  • The use of deep linking and inline linking to enable the Internet user to automatically view, in a specific space, content coming from www.mianivenetianjewelry.com;
  • The use of framing to enable a page from www.mianivenetianjewelry.com to appear inside the web page visited by the Internet user.
  • Links originating from websites whose contents are contrary to public decency, violent, pornographic or pedophile, that do not respect human dignity or showing and/or selling illegal products are not authorized.

The presence of a third-party ipertextual link connected with www.mianivenetianjewelry.com’s Website does not imply a collaboration with www.mianivenetianjewelry.com and the Website. www.mianivenetianjewelry.com does not exercise any control on third-party websites and consequently does not assume any liability relating to contents, products, services, information, software

www.mianivenetianjewelry.com’s Website may contain links to third parties and/or partner websites. www.mianivenetianjewelry.com does not exercise any control on these websites and consequently it does not assume any liability relating to their availability, content, advertising products and/or services available on these websites. www.mianivenetianjewelry.com shall not be considered in any way responsible for direct or indirect damages that should be caused by Members accessing third-parties and/or partner website and for the use of the content and/or services of such websites.

Clause 15 – Alterations to the Terms and Conditions

www.mianivenetianjewelry.com reserves the right to make alterations to these Terms and Conditions. Members agree to comply with the current version of Terms and Conditions by only ordering and purchasing on www.mianivenetianjewelry.com’s Website.

Notice of any new version thereof shall be given in advance on the first page of the “Terms & Conditions” section.

Any Members who do not wish the contractual relations to be governed by the new version of the applicable Terms and Conditions to any new Order must give notice of this and, from the date on which the new version becomes effective, they must cease to use the www.mianivenetianjewelry.com Services.

Clause 16 – Privacy Policy

The personal data relating to each Member shall be gathered and stored by www.mianivenetianjewelry.com to fulfill its obligation according to applicable law.

Such personal data shall be treated in compliance with the provision of the Consumer Code and with the Privacy Policy published on the Website, read and accepted by the Member.

Clause 17 – Miscellaneous

17.1 In the event that any one of the provisions of the Terms and Conditions should be deemed to be illegal or non-binding pursuant to a legal decision, the other provisions shall remain effective.

17.2 The information delivered by the Website is deemed to be authentic in dealings between the parties. Details such as the time of receipt or of sending, along with the quality of the data received shall be deemed to be authentic, with priority given to the data recorded on www.mianivenetianjewelry.com’s IT systems, or as authenticated by mianivenetianjewelry.com’s computer procedures, unless the Member can prove otherwise in writing. The scope of the proof of the information delivered by www.mianivenetianjewelry.com’s computer systems is that granted to an original in the sense of a written document on paper, signed by hand.

Clause 18. Law – Disputes

These Terms and Conditions in the English language are mere translation of the Italian version; in case of conflict the latter shall prevail. These Terms and Conditions shall be performed and interpreted in accordance with the legislation of Italy. The relationship between www.mianivenetianjewelry.com and the member are governed by the Italian law. Any dispute concerning, arising out of or related to these relation will be left to the jurisdiction of the Court of Venezia. In the event of a dispute, the Member must first of all contact www.mianivenetianjewelry.com in order to attempt to reach a friendly solution.